Channel | Digital

7 Customer Retention Predictions for 2020

|  by Guy Marion

Next year, retention is set to be a top priority for companies looking to keep customers engaged and driving growth. These seven trends will emerge to shape the way companies delight and retain customers in 2020.

holiday retail ecommerce

Retail Ho Ho Holidays: 3 Tips for Improving Sales

|  by Chris Hauca

Creating a retail holiday is an opportunity to inject growth into a brand, connect with customers during otherwise stagnant seasons and make an entire array of interactions shoppable.

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