Email Watch: Happy New Year!

|  by Beth Negus Viveiros

Did marketers ring in the new year in your email inbox? A few staggered through mine after the clock struck 12, with varying results. The honor of the first email crossing my inbox in 2012

Betty Crocker Hits Sweet Spot with How-to Cake Videos

|  by Brian Quinton

Rather than reaching for a clever, entertaining video premise that had lots of virality but no staying power, General Foods' Betty Crockret brand looked at what people really wanted from their product online. They found the answer in kids' birthday suggestions and now dominate the cake demo space.

Beyond Facebook: 3 Innovative Promotions Using Other Platforms

|  by Chief Marketer Staff

When people talk about social media promotions and highlight best practices from case studies, they are almost always focused on Facebook. And while it makes sense for marketers to turn to the behemoth for their promotions, there are a lot of specialized, smaller networks that are equally effective in achieving results.

Don’t Make Email Marketing a Siloed Experience

|  by Beth Negus Viveiros

A siloed approach to email marketing and campaign management only leads to customer fatigue and frustration. Organizations that tear down these walls and deliver a relevant, seamless, cross-channel customer experience will be rewarded with share of mind—and wallet.

25 Trendsetters to Watch

|  by Brian Quinton

The editors of Chief Marketer compiled an educated but fairly personal list of the trends and tactics we expect to see driving marketing in 2012, and an equally informal list of the brands at the forefront of those efforts