Mail Stream: A Report on Incoming Mail

Amazon.com

By mailing a catalog promoting several free shipping offers, Amazon.com has returned to a proven formula this holiday season.

Achieving the right balance of merchandise is key for all under-one-roof retailers like Amazon, who, for the past six months, has been mailing catalogs dedicated entirely to books, movies or music. Not surprisingly, these products fill nearly half of its new holiday catalog (18 out of 40 pages). However, a balance is struck by highlighting other categories — toys, electronics, tools and hardware, and kitchen–which are emphasized further through free shipping incentives. The variety of gifts is visually represented on the cover by 12 carefully selected items that all come in red, from Tickle Me Elmo to a Palm m100 handheld with ruby pearl cover, supported by the tagline “Find, Buy, Give, Relax.” Amazon does take one step that is different from an average catalog. Nine magazine subscription offers are presented alongside related merchandise, such as Nickelodeon in the Toys R Us section.

Road Runner High Speed Online
Time Warner Cable’s latest effort markets its High Speed Road Runner Online service with a human-interest angle that ties in the needs of children to the advantages of high-speed Internet service.

Entitled “Amazing Possibilities,” the 7″ x 5″ self-mailer resembles a marbled composition notebook. Crayon-scripted fonts, drawings, and photos of cheerful children in outdoor play help position the idea that high-speed cable is conducive to kids’ development: “For children, it’s a study aid, a communications tool and an essential source for research.” The kid connection is further advanced with the special offer that waives the $20 installation fee by donating it to one of four children’s charities of the customer’s choosing (Child Abuse Prevention Program, Learning Leaders, Police Athletic League or the WTC School Relief Fund). The fine print advertises a $44.95 monthly rate for current Time Warner Cable Standard Service customers and a $59.95 monthly rate for basic service and non-cable customers. Additionally, the special offer also includes the first month free. A toll-free number in black crayon and the Web site address are provided for additional information.

Children’s Cancer Research Fund and American Red Cross in Greater New York
Due to the recent surge in national pride, there has been an expectation that more mailers would begin using patriotic-themed incentives, specifically American flag address label packages. Two

such solicitations have now been tracked for American Red Cross in Greater New York and Children’s Cancer Research Fund. Both of these mailers have prospected successfully with address labels in the past. The new American Red Cross solicitation replaces previous fruit graphics with an extreme close-up of a rippling flag. Children’s Cancer Research Fund has opted instead to use a mix of new patriotic graphics and the child-rendered artwork that has served the organization well in recent years. Neither organization has altered their donation ask ladders for the newly-revamped appeals: $6/$10/$15/$25/other for American Red Cross in Greater New York and $10/$15/$20/other for Children’s Cancer Research Fund.

The direct mail pieces appearing in Mail Stream are tracked and analyzed by Paradysz Matera, New York, through its online competitive direct mail and e-mail tracking tool MarketRelevance located at http://www.MarketRelevance.com/newsletter.cfm.


Mail Stream: A Report on Incoming Mail

Council for Government Reform

Back in the mail this fall from the Council for Government Reform is the Senior Bill of Rights Campaign, a petition-style mailing for citizens concerned with Social Security and Medicare beneficiary levels. Promotion-wise, the latest package is a tweaked update of the previous 6″ x 9-1/2″ effort, but the tweaks are interesting.


A new banner on the outer envelope proclaims “Columbus Day Initiative!,” a holiday which, outside of retail, has had few direct mail campaigns tied to it. Inside, an innovative “Bill of Rights” gold foil sticker has been added to the reply form. The target audience also appears to have changed. The copy above the address window reads: “For Persons Born Before 1941,” where the effort a year ago sought out those born before 1950. The contribution ask ladder remains unchanged at $10/$15/$20/$25/other, plus an option for non-contributors on a fixed-income to send $7 — not as a gift, but to cover petition processing.

Current
For years, Current has alternated regular-priced and sale-priced books to sell greeting cards, paper products, holiday decorations and gifts. A third variation, entitled Current Outlet, creates more of a standalone entity that trades off the popular outlet store phenomenon. Tagged as “Pre-Season Sale 2001,” the most unusual aspect of Current Outlet’s 48-page book is its large, square size (10-1/2″ x 10-1/2″) — typically reserved for retail mailings.


The merchandise presented is similar to Current’s regular offerings, but there is no identical product crossover between this new book and other Current holiday books tracked in 2001.Just like Current’s regular sale books, the new Current Outlook mailing does not offer shipping incentives. Current has regularly offered discounted or free shipping on standard delivery for its non-sale promotions (often a flat $2.99 on all purchases). Buyers of the discounted merchandise in Current Outlet must pay full freight for standard delivery ($4.99 to $8.99).

IEEE Spectrum
The Institute of Electrical and Electronics Engineers (IEEE) has mailed a new promotion for its monthly magazine, IEEE Spectrum. Established in 1884, IEEE is the prestigious professional organization for the electrical engineering and, now, computer technologies fields. In its new promotion, IEEE Spectrum seeks to expand its subscription base by appealing to more profit-minded investors and business executives. The pitch begins on the 6″ x 9″ package


envelope with the tagline “Tech Intelligence You Can Take to Market” and a magazine cover featuring Andy Grove, the co-founder and chairman of Intel. Inside, the sales letter and brochure also deliver more investment-minded language such as “Do you know the market potential for biochips over the next five years?” A bright red “Yes!” involvement sticker on the reply form helps reinforce the soft offer of $29.95 for 12 issues (1 free), a substantial discount from the IEEE website price of $39.95 for 13 issues (1 free).

The direct mail pieces appearing in Mail Stream are tracked and analyzed by Paradysz Matera, New York, through its online competitive direct mail and e-mail tracking tool MarketRelevance located at http://www.MarketRelevance.com/newsletter.cfm.