Topic

Tech & AI

  • New CEO at David’s Bridal to usher in ‘aisle-to-algorithm’ strategy  

    David’s Bridal aims to shift to an asset-light business model, focused on its retail media network, marketplace and new apparel categories.   Bridal gown retailer David’s Bridal named Kelly Cook, the chain’s former president of brand, technology and finance, as the new CEO effective April 1.    Cook will lead David’s Bridal into an asset-light […]

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  • Creating a ‘CMO Command Center’ to Navigate a Year of Flux

    The CMO Council’s inaugural Marketing Vitality Index has amassed a data lake’s worth of statistics and insights from myriad sources to help marketers navigate through what promises to be a year of flux.

  • AI-driven search results increase AOV at Freedom Furniture  

    Freedom Furniture opts for artificial intelligence to power its on-site search, product recommendations and merchandising to save time and improve the shopper’s journey.   Australian-based Freedom Furniture is on a digital transformation journey to reinvigorate its brand and cater to a younger generation, said Paula Mitchell, digital general manager at Freedom Furniture.  This includes:   […]

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  • Criteo Shopper Survey Highlights Omnichannel Strategies, AI-Powered Personalization

    Despite the digitization of the customer experience, 78% of today’s shoppers still prefer seeing physical products in brick-and-mortar stores while researching things to buy.

  • Countering a Deepfake Attack: Three Best Practices for Marketers

    More than two-thirds of B2B marketing leaders (68%) are concerned that executives will be victimized by deepfakes, but the majority of them (80%) don’t have a crisis response plan to follow.

  • Wayfair launches generative AI-powered inspiration tool for shoppers 

    Wayfair’s new Pinterest-like tool allows shoppers to browse, save and shop endless home images, plus create their own rooms. Home furnishings giant Wayfair recently debuted a generative artificial intelligence-powered image inspiration tool called Muse.  The Pinterest-like tool allows shoppers to scroll through endless images of home interiors, save images to a collection and shop similar products […]

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  • Why happy engineers mean a better customer experience at Leatherman  

    Brand manufacturer Leatherman upgraded its legacy product information management system to Akeneo. The faster PIM system results in fewer on-site errors.   Learn from the Leatherman brand: if your systems are outdated, your content will be too.   Leatherman had a legacy product information management system, said Carl Ogden, software development manager at Leatherman Tool Group, […]

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  • The Paper Store speeds in-store checkout

    The Paper Store lost margin from shoppers doubling up on promotions. Its new point-of-sale system reduces promotion confusion, makes its operational team more efficient and keeps shoppers moving through checkout.   Promotions are an effective tool many marketers use to attract consumers to the brand and then on to buy.   The Paper Store has […]

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  • How to Optimize Early-Stage LLM Search for B2B SEO

    As search evolves with the growing adoption of Large Language Models (LLMs), businesses must adapt their SEO strategies. Here are key insights into how B2B brands can optimize their content to appear in AI-generated results.

  • Furniture brand Joybird launches mobile 3D furniture design

    Joybird’s mobile 3D Space Planner is an expansion of its desktop version and allows shoppers to view 3,500 furniture pieces in augmented reality. Furniture brand Joybird has expanded its 3D product design feature to now include the mobile web. The tool, called 3D Space Planner, allows shoppers to view 3,500 of Joybird’s furniture pieces in […]

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