One North Interactive – At this Chicago shop, strategy is driven by what they call the “Relationship Cycle,” a model that marries offline and online interactions throughout the clients’ decision-making journey, to create cohesive experiences. In early 2015, brand planning was formally added as a service, offered from a digital-first perspective. Employees get Gratis Grub—a.k.a. a free lunch—delivered to the office from a different restaurant every other Wednesday.
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