DHL Smart & GlobalMail has begun offering a postal parcel shipping option for e-commerce and mail-order shipping to Asia. The service allows e-commerce and mail order retailers to send dutiable and non-dutiable packets and parcels up to 55 lbs. (25 kilograms) with delivery times of 5-6 days to Singapore, 6-7 days to Japan and 6-9 days to Hong Kong, Taiwan, Thailand, Philippines, Indonesia, Malaysia and Brunei. Parcels will move through network hubs in Singapore and Tokyo.
“Asia makes up 30% of the world’s global mail-order, catalog and e-commerce retail sales and there is a growing demand for U.S. products,” said DHL Smart & GlobalMail President and COO Joe Phelan in a statement. “What we’re offering is an affordable, full-service parcel delivery service that will accelerate web sales in Asian markets.”
The new service also offers track and trace, customs clearance and returns notification services. Customers receiving parcels in Japan will be able to choose from six delivery time windows every day, including Sundays and holidays. The service in Japan, announced by DHL Smart & GlobalMail in June of this year, is through a partnership with Yamato Transport USA, Inc.
