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Chief Marketer Staff

  • Sweet Spot

    The overall decline in coupon redemption rates in the U.S. and Canada raises a question as old as coupons themselves: What prompts a consumer to redeem?

  • Sorry, Suckers

    I could almost hear the at Apple in my New York office. The company messed up this summer by cutting the price of the iPhone by $200 after thousands of

  • MEDICINAL PURPOSES

    Thanks to a plethora of new media options, patients are increasingly becoming more and more involved in making their health care decisions. For a pharmaceutical company like Pfizer, this means communicating with consumers in a variety of media.

  • In a Perfect World

    An ideal direct mail offer should: Be tied to the brand and its advertising positioning in the market. Be linked to the product being promoted or sold.

  • Picture-in-Picture

    Google earned kudos in September 2006 for enticing video sharing site YouTube away from its rivals and into the Googleplex. But almost immediately, the

  • WORKER’S PARADISE

    Tony Hsieh, CEO of online shoe merchant Zappos.com, asks each employee to write a 100- to 500-word description of the company’s culture every year for

  • Partnering for Progress

    It might surprise some direct marketers to find out that affiliates can deliver a more desirable demographic than the average online shopper.

    According to a recent study from DoubleClick Performics, affiliate channel shoppers spend more

  • THE CONVERSATION MATURES

    High-tech marketing is all grown up. From a marketing perspective, this means companies like Cisco have to be everywhere for their customers.

  • George Lois Direct

    George Lois knows something about getting results.

    His