GM Goodwrench Dangles Trucks in Sweeps

|  by Chief Marketer Staff

GM Goodwrench, the service brand for GM vehicles, has launched a promotion linked to NASCAR designed to build buzz around the 2007 Chevy Avalanche and increase traffic to Chevrolet dealer service departments.

Get to Know Your Media

|  by Chief Marketer Staff

Contacting the media directly can seem intimidating at first, but with the right preparation and tools, you can indeed find and build media relationships.

The True Cost of CRM

|  by Chief Marketer Staff

The strategic economic issue for all CRM initiatives must be their cost/benefit relationship. Put simply: How can we determine how much we can afford to spend on CRM activities for a single customer or group of customers to produce what level of loyalty and/or incremental business?

Survey Reveals the Most Valuable Database Metrics

First, the obvious. When marketers were asked which one campaign metric was most valuable in determining ROI for their data-driven campaigns, near-equal numbers cited increasing their total number of customers, a rise in top-line revenue and a jump in bottom-line profits, according to Direct magazine’s most recent survey of database practices.

Will Database Upgrades Pay Off?

Marketers will spend an average of nearly a quarter-million dollars to upgrade their databases, according to a survey of Direct magazine’s readers. Will the investment pay for itself?

Need to Know Vs. Nice to Know: A Web Primer

|  by Chief Marketer Staff

As Internet business owners, we are bombarded with advice on how to manage, market and grow our businesses. Because of the sheer volume of information, we are forced to weed through the “need to know” versus the “nice to know.”