To see how you are doing and identify your aspirational next-steps compare your company to the best practices of industry leaders in these four critical customer insights and analytics areas .
Despite the wealth of data and tech at their fingertips, many marketers aren’t meeting expectations when it comes to cross-channel customer engagement.
Sales and marketing organizations are often at odds about what works best in B2B lead gen. Often, both are off-base when it comes to their accusations.
Marketers need to be in touch with what customers want now—you can’t be too far behind, but you can’t be too far ahead either.
How should you think about customer data management? It really should be seen as a collection of answers to a lot of questions about your customers.
Here are three lessons learned from MVMT, IGN and Brooks Running about data experimentation.
Data is an amazing tool—if you know how to use it properly. But if manipulated in the wrong way, it can wreak havoc. Consider this cautionary tale.
Agency respondents to a new survey on data delivery methods say they're still using PowerPoint, despite many clients favoring a shift towards dashboards.
Knowing what one contact does is fine, but knowing how several people at a company are interacting with you is much more powerful, and that's the crux of ABM.
Marketers have a lot of data. But having a lot of data and optimizing the marketing data to make the most of that data are two entirely different things. Download this Special Report to...
