Platform vs. Product

Speaking of our favorite publication, Business Insider, last month they published an article titled, "Google Engineer: Here's Why Google+ Is Failing, And How We Can Start 'Doing This Right.'" About a month ago was when it was becoming painfully clear...

2011 October’s Greatest Hits

|  by Chief Marketer Staff

It’s that time again. In case you missed them, the following articles ranked among the top 10 most widely read on PROMO during the month of October. Print them out to read on the train ride home or pass them along to colleagues.

Building Brand Loyalty Starts with Employees

|  by Chief Marketer Staff

As marketers understand and adhere to McKinsey & Co. marketing expert David Court’s customer-lifecycle model, the “Consumer Decision Journey,” they also can apply loyalty-marketing best practices to employee recruitment, retention and engagement.

Chief Marketer Listline November 14

|  by Chief Marketer Staff

Chief Marketer and NextMark offer a selection of files new to market. The criteria for selection for Chief Marketer Listline is: · New list to market in past 7 days · Exclusive to list manager · Data card quality score 85 or higher on NextMark · Data ...

Content Curation Helps Connance Focus Online Messaging

|  by Chief Marketer Staff

Hospital business office systems provider Connance is using content curation to gather online content to generate leads and hone its messaging. The sales cycle can be slow when dealing with a function of a healthcare institution that is not on the clinical side, so being a trusted source of information for prospects is crucial.

Five Things B2B Marketers Need to do Before Going Social

|  by Chief Marketer Staff

Here's a reality check for business-to-business firms engaging in social media: Content isn't king, at least as far as tweets and posts to other forums are concerned. Greg Ott of Demandbase offers five prerequisites B-to-B marketers must have in place to maximize the return of their social media endeavors.

New Database Helps Las Vegas Sands Focus on Profitability

|  by Beth Negus Viveiros

The Las Vegas Sands Corp.'s new data system places a stronger focus on the full spectrum of visitors' activity, and therefore their total profitability. Traditionally, casino patrons are ranked and marketed to based on what they spend, either during a single trip or in aggregate. But this doesn't allow for subtleties such as their rate…

Calculating Accurate ROI for Marketing Success

|  by Chief Marketer Staff

Return on investment. These three little words have never packed such a big, powerful punch as they do in today’s marketing environment. How much of a punch? IBM's recent chief marketing officer study found almost two-thirds of CMOs think ROI will be the primary measure of their marketing effectiveness by 2015. With ROI in the…