Shoppers Sent From Twitter Spend More Per Order on Retail Websites

RichRelevance recently released its new Online Consumer Report, which analyzed more than 200 million shopping sessions to take a glimpse at how Americans are browsing and shopping online. Among the findings is that shoppers behave quite differently depending on how they get to a retail...

10 Facts About Consumer Behavior on Facebook

Chadwick Martin Baily, CMB Consumer Pulse and Constant Contact offered up a neat presentation titled "10 Quick Facts You Should Know About Consumer Behavior on Facebook." Among the findings is that more than half of fans say they're more likely to buy a product after becoming a fan of a brand.

Broker Roundtable: USPS Summer Postage Sales

|  by Beth Negus Viveiros

Welcome to Broker Roundtable, where each week we ask list brokers to give their opinions on issues that matter to the marketing community. This week's question: How much have the U.S. Postal Service's annual summer postage sales helped the industry?

A Trip to the Galapagos for Hilton Loyalists

|  by Chief Marketer Staff

Hilton is running a contest with National Geographic Magazine encouraging its loyalty members to shoot photographs of places where they travel and spend time for a chance to go to one of the most spectacular settings in the world: The Galapagos Islands.

Q&A: Amex’s Mastrocola on the Best Name Sources, Mail Formats

|  by Richard H. Levey

American Express is always testing, but tried and true voucher packages still pull best in their acquisition efforts. Chief Marketer recently talked with Tom Mastrocola, director of subscription acquisition for American Express Publishing Corp., about trends in mail package design, postal concerns and list/database use.

Email Volume Up in Q2: Epsilon Report

|  by Beth Negus Viveiros

Average email volume was up 16.2 in the second quarter of 2011 compared to the first quarter, according to the latest quarterly Email Trends and Benchmark Results report from Epsilon and the DMA's Email Experience Council.

Trends, Stats, Best Practices You Need to Know About Mobile Marketing

|  by Chief Marketer Staff

Numbers were flying, some conflicting, some not, an indicator of the lightning fast pace of mobile marketing. Geoff Ramsey, chief executive office of eMarketer, sorted it all out. One of the things his company does is analyze the massive amount of research around mobile phone use and marketing pumped out from dozens of companies to…