Author

Chief Marketer Staff

  • A Capital Idea? Well

    The problem with so many loyalty programs is they demand our loyalty but don’t volunteer a rat’s behind for their loyalty. Veteran air travelers are quite

  • Rainbow Rewards Goes West

    Last year Rainbow Rewards, a loyalty plan designed to boost local businesses in Denver, increased enrollment 150 times

  • Marketing Mercenaries

    One of my all-time movie faves is Last of the Mohicans, because it’s a classic film about pre-Revolutionary America, because it’s beautifully photographed,

  • Half Empty or All Empty?

    Are these people nuts? Do they have money to burn, and can’t find any better way to get rid of it? Wait, wait. I’m forgetting my 2007 New Year’s resolution

  • A Ho-Ho to Remember

    Remember all those great corporate holiday cards and gifts you got in December? By and large, neither do we. Sure, there were some yummy boxes of candy

  • Star Power

    McDonald’s likes to make stars out of ordinary people. On its bags and cups, it will soon feature a school bus driver and a kid who loves swimming. It

  • Printer’s Mailing Gets 50% Response

    Every now and then, digital technology produces unexpected results for old-fashioned direct mail. Take Superior Printing Inks, which achieved more than

  • Dry Run

    Reader’s Digest created a systematic and disciplined approach to testing new products, primarily because of the creation of expensive one-shot books and

  • Window-Shopping the Small Screen

    Little more than a month after the holidays, many consumers probably still have psychic scars from the jammed malls and parking lots. Those memories may

  • Political Post

    One thing we’ve never been able to figure out is when and how politicians started using direct mail. Some sources say it was during the 1960s, when large donor and voter lists became available.