Transaction Problems Cost Online Retailers $44 Billion

September 30, 2010 | 

According to a survey conducted by Harris Interactive for Tealeaf, an online customer experience management software provider, online retailers may have lost an enormous amount of money due to transaction problems on their websites.

Retail Sites Are Strong in August

September 30, 2010 | 

Thanks to the end of summer and the start of back-to-school season, the retail industry had a strong August, according to data from both Compete and comScore.

Making the Paradox of Social Marketing Work for You

September 30, 2010 |  by Chief Marketer Staff

The upcoming holiday shopping season isn

Five Tactics to Encourage Digital Evolution

September 30, 2010 |  by Chief Marketer Staff

In order to evolve, direct mail marketers must transform their tactics and their approach. Changing delivery methods