shopping

• 

  AI

  Why Agentic AI Is Causing Customers to Expect More and Tolerate Less

  As AI takes over more of the customer experience landscape, replacing long hold times with immediate responses, customers are beginning to expect instant solutions across the board.

• 28% of Father’s Day Shopping to Happen Online

  According to the National Retail Federation (NRF), $12.7 billion will be spent on Father’s Day this year, with nearly 1 in 3 shoppers saying they’ll shop online this year.