KFC and NZ Post Office Partner in Home Deliveries
It may be a small test pilot, but it could be a sign of much bigger things to come.
In the northern city of Tauranga, New Zealand, KFC is delivering meals via the NZ Post office. The partnership could be finger-lickin’ good for both entities as KFC can rely on NZ Post’s logistics to make home deliveries and the post office can increase much needed revenue. Not to mention the convenience—and loyalty—that is a byproduct of home delivery.
“NZ Post has an extensive delivery distribution network around New Zealand, and KFC is available in most towns nationwide. With the support of NZ Post, we hope to service the home delivery needs of many more KFC customers throughout New Zealand,” says Ian Letele, CEO of Restaurant Brands, which operates KFC in New Zealand.
Earlier this year, a KFC in Beijing began testing a facial recognition ordering system.
When a customer stands in front of a kiosk the technology scans their face to pull data like gender, age and facial expression to determine mood before making food order suggestions. KFC has tested other smart restaurant technologies like augmented reality games via table stickers and robotic customer service agents.
KFC offers home delivery in certain locations across the U.S., as well as other parts of the world.
Back in New Zealand, up to one-half of KFC restaurants in New Zealand will be involved in the pilot, according to the New Zealand Herald. Read the article …
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