Non-disparagement clauses catch a wave of departing employees off guard
Jeremy Puma wasn’t surprised when Amazon.com axed him in a 1,300-employee layoff last January.
The customer service representative had seen the handwriting on the wall since the online merchant had opened customer service centers in places like West Virginia and India where labor and operations were cheaper.
What did surprise Puma and many of his 300 Seattle call-center co-workers was a separation agreement that asked for their silence in exchange for extra severance pay.
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