Topic

Agencies

  • TRADE & SALESFORCE

    Home Delivery/USA Of course it’s important to know your customer, but for Packard Bell, it became crucial to get to know its retail salespeople – and

  • The Ecstasy and the Agony

    In our business, you have to have a champion at the top, or there will be no database marketing program. In most industries, database marketing is not

  • COMING OF AGE

    J. Walker Smith, of market researchers Yankelovich Partners Inc., Norwalk, CT, says age mixes two things, life-stage and cohort, “a generational group

  • In the Bag

    We-and we don’t mean just the editorial we-were roaming around the Direct Marketing Association’s annual conference in San Francisco last month when it

  • McCann Drives Off With the Diamond

    The big winner at the 69th Direct Marketing Association Echo awards last month was McCann Relationship Marketing, New York. McCann took both a gold (automotive)

  • A New Prescription

    In the midst of recent controversy surrounding health maintenance organizations covering Medicare beneficiaries, HMOs are stepping up their use of direct

  • Breaking E-borders

    The International Federation of Direct Marketing Associations (IFDMA) voted last month to support an e-mail preference service without borders, providing

  • Keep It On, Baby

    Every marketing conference worth its salt has a buzzword. You know, something catchy, like relationships, e-commerce or-our personal favorite-disintermediation.

  • Don’t Ask, Don’t Tell

    Victoria’s Secret’s secret is well kept as company officials shied away from commenting on a recent news account that the lingerie cataloger cut circulation