Author

Chief Marketer Staff

  • Live From the DMI Co-op: Reader’s Digest to Stick With Sweeps

    Despite recent high visibility horror stories and congressional hearings, sweepstakes are far from endangered, according to John D. Klingel, world circulation

  • Other Postal Reform Ideas Surfacing in House

    Draft legislation that would essentially gut the postal reform bill pending before the House Government Reform Committee is being circulated by Rep. Steven

  • Flying Solo

    SMALL AIRLINES FLY in a turbulent market. With competitors buzzing at their tails, independents must garner customer loyalty and assert their brand without

  • Setting the Standard

    THIS IS THE sixth year we’ve compiled information on catalog customer service. In this issue we’ll consider the more than 200 catalogs we received in

  • E-commerce = European Commerce

    EUROPEAN firms claimed the top three spots in an independent survey of Internet strategies.The research, carried out for Novell by the London School of

  • Tea and Sympathy

    ALTHOUGH LAND’S END has been hogging all the publicity about establishing fun and comprehensive e-commerce Web sites, it is hardly alone. Many smaller

  • PLAN FOR TOMORROW’S SALES TODAY

    TODAY MARKETING is closer to the edge than ever before. Survival means building one-on-one relationships with customers without face-to-face meetings,

  • Canada Goes Green

    THE CANADIAN GOVERNMENT IS getting into retailers’ backyards withReno$ense, a program urging them to merchandise their energy efficiency andhome improvement

  • Acquisitions

    ROAD SHOWSVenue operator/event promoter SFX Entertainment, Inc., New York City, willacquire 50 percent of A.H. Enterprises Inc., a leading urban musicpromoter.

  • THE ART OF DISTRIBUTION

    PICTURE THIS, pardon the pun. You operate a small memorabilia store and thanks to “Phantom Menace” mania, you can’t keep up with the demand for “Star