Chief Marketer Staff

• NEBS Income Up, Revenue Down In Quarter

  New England Business Service Inc. reported net income of $6.6 million for its fourth quarter, an increase over $3.6 million for the same period last year.

• Geerlings & Wade Financial Troubles Continue

  Circulation cuts and poor response widened losses for Geerlings & Wade Inc. one month after its CEO was forced out.

• Policing Privacy

  The murkiest part of Internet law right now is how to make material changes to Web site privacy policies. While no federal or state laws expressly regulate

• Lillian Vernon, Metris to Debut Credit Card

  Lillian Vernon Corp. has signed an agreement with Metris Cos. to launch a co-branded credit card. Premiering this October, the Lillian Vernon MasterCard

• Agencies

  Travelocity Takes E-mail in House

  Travelocity saved so much money bringing its e-mail program in house that the online travel site plans an acquisition program this fall designed to add

• MA Lawmakers OK Telemarketing DNC List Program

  Massachusetts has passed a bill authorizing the creation of a telemarketing do-not-call list program.

• Agencies

  Best Foot Forward

  In this time of corporate malfeasance, it’s refreshing to make note of CEOs who run good businesses and as a result have happy customers and employees.

• Sleepless in September

  A month of last-minute nightmares and sweet-dream solutions It’s 3 a.m. Do you know where your ad slicks are? No matter how well you’ve prepared the campaign,

• Agency Moves

  Frankel, Chicago, named David Haan president of its San Francisco office, a position that has been vacant since May 2001. He had been managing partner

• TASK MASTERS

  Unilever’s promotion team seems partial to cruises. At first it was just sampling, stocking ship cabins with shampoo since cruise lines don’t. (People