AI Upskilling

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  AI

  McDonald’s Chief Data & Analytics Officer on AI Upskilling and Empowering its Workforce

  Upskilling employees to use AI within organizations is far behind what it should be, according to McDonald’s Chief Data & Analytics Officer Michelle Gansle. Her keynote at MAICON earlier this month detailed how companies can reverse that trend.

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  Technology

  How Etsy Is Upskilling its Workforce With GenAI and Machine Learning

  Esty CEO Josh Silverman shared the ways in which his team is using GenAI and machine learning, experimenting with customer service upgrades, fielding customer feedback and training employees on AI.