Q&As

Americans reported $240 million in online fraud losses in 2007 to the Federal Bureau of Investigation, an increase of $40 million from 2006, according to the FBI

Big changes are afoot concerning advertising and marketing regulations in the United Kingdom, including some associated with e-mail, blogs and social networking Web sites.

A Florida firm is in big trouble following allegations that it preys on foreclosure victims.

Procter & Gamble is teaming up with arts and entertainment organization Gen Art to search for America’s brightest smiles as part of a national amateur photo contest for its Crest Whitestrips brand.

Wal-Mart is the biggest retailer in the world, but it hasn’t always been considered a paragon of online innovation. Read why Jeff Zabin feels that its June 2007 Web redesign has helped it achieve social media integration.

More than 250 people have submitted videos in a Upromise contest in the hopes of landing $25,000 toward college tuition.

A date itself is not something your customers will get excited about. But the things you do to make your anniversary significant for them can generate interest, sales and customer loyalty.

Can you grow your prospect and customer files by paying people to blog about your product? Self-proclaimed Internet celebrity Reed Floren says it works, and he has proof. Read why Tim Parry says this would be a marketer’s path to failure.

Marketers with an environmental stance need to step up and let their customers know about their pro-earth agenda.

This week, Loose Cannon author Richard H. Levey considers Zippy the Pinhead, single-sponsorship online content and the closing of a favorite diner. Don