Digital + Social

Usability expert Jakob Nielsen recently published a study of close to 100 transactional e-mails conducted in two phases, five years apart. The results aren

Spam carrying dangerous attachments soared in the third quarter of this year to eight times the volume sent in the second quarter, according Sophos

For reasons known only to the folks at the Direct Marketing Association, the group has included its cockamamie e-mail preference service, or eMPS, in its newly revamped direct mail opt-out service DMAchoice

Whenever the mainstream media embarrasses itself and I am ashamed of my profession

The judge presiding over defunct e-mail marketing firm e360 Insight

E-mail insourcing technology provider StrongMail has laid off about 25% of its staff, or between 25 and 30 people, this newsletter has learned

Message Systems and WhatCounts announced a deal under which Message Systems

The Federal Trade Commission is claiming today that with the help of New Zealand law enforcement it has shut down one of the largest spam rings in the world

While the return on investment from e-mail far surpasses other channels, the gap is closing and will continue to do so for the foreseeable future, according to a new report from the Direct Marketing Association

I always knew subscribers to this newsletter were the some of the sharpest people in the industry and now I have proof