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  • Net Income Up as Sale Slip for Deluxe

    Deluxe Corp., St. Paul, MN, had fourth-quarter 2002 net income of $52.3 million, up from $48 million in fourth-quarter 2001. The company

  • American Leisure Holdings Invests $3 Million in Call Center Equipment

    American Leisure Holdings Inc. has purchased $3 million in call center hardware. The investment will allow the company to expand its Tamarac, FL-based

  • Agency Moves

    PriceWeber, Louisville, KY, promoted John Casi to senior account executive. Also, Brad Mercer promoted to account executive, Joe Gilson to account supervisor,

  • Rule No. 1

    Congratulations, telemarketers. You just got exactly what you asked for. You have abused consumers for years, and now it’s time to pay. Thanks to the

  • letters to the editor

    COMPLAIN, COMPLAIN, COMPLAIN Thanks to Ray Schultz for yet another column telling us what is wrong and offering nothing to alleviate the troubles (Direct

  • Account Action

    4Kids Entertainment, Inc., New York City, and Toys Us, Paramus, NJ, signed an agreement to jointly develop toys and games for sale exclusively at Toys

  • Back to (Database) Basics

    The last several years have brought much discussion about techniques like customer relationship management. Some campaigns have worked spectacularly;

  • Femail Embraces Mail for Valentine’s Day

    Femail Creations has mailed 500,000 copies of its Valentine’s Day catalog, one of five drops it will make this year, for a total of 3 million pieces.

  • The Bounce-back Rebellion

    Ivan O’Sullivan was irate. Results were disappointing for the e-mail business-to-business prospecting campaign he broadcast in January, and none of the

  • Gold Points Returns to Postal Mail

    Despite being 10 times more costly than e-mail, Gold Points Rewards plans to send out 50,000 postal mail pieces each month during 2003 at a cost of roughly