Author

Chief Marketer Staff

  • Challenges Ahead for McDonald’s CMO Successor

    McDonald’s Vice President of Marketing Neil Golden will have his work cut out for him next April when he takes over as the company’s new chief marketing officer, experts say.

  • Loose Cannon: Void and Without Form

    The Direct Marketing Association

  • Fortuitous Mistakes

    As Marketers, we make all kinds of mistakes. We may not care to admit it, but on average even the best measurable marketers are right only about a third

  • The Search/Offline Alliance

    Marketers have many search options

  • Urban Refuge

    An unexpected oasis amid New York’s hustle and bustle set up shop as The Spa Experience for four days last month at Grand Central Terminal. Weary commuters

  • A Bear Story

    Patty Odell shares a curious tale
    of a wily bear and good customer
    service.

  • Cleaning Up

    Flip on the TV late at night and take a look at the infomercials vying for your attention across the cable spectrum. Many of the spots look like they’re

  • BIGGER, NOT BETTER

    I believe the DM press has a rather myopic vision of the list business with its continued focus on a handful of major firms. It’s a mistake to characterize

  • Voice Lessons

    At first glance, building a word-of-mouth marketing campaign around a low-cost-to-free phone service would seem about as complex as organizing a one-car parade.

  • Correction

    An article in the October issue Sticky Situations misstated that most of the 21 million toys made in China recalled by Mattel were suspected of lead contamination.