McDonald’s Revamps Marketing Department

|  by Chief Marketer Staff

Peter Beresford, chairman and CEO of McDonald's U.K. and division president of McDonald's Northern Europe, has joined the McDonald's global marketing department's senior management team to lead strategic global brand development. The appointment took effect yesterday.

Marketers Are Unhappy With their Data Systems

|  by Chief Marketer Staff

One thing you say for marketers is that they are hardly satisfied with themselves. And that’s especially true when it comes to their customer data capabilities. In a recent survey by the CMO Council, 40% rated their systems as weak or worse.

Banks Turn to Online Analytics

The notorious criminal Willie Sutton once was asked why he robbed banks. “Because that’s where the money is,” he replied. Welcome to the 21st century, Willie. These days more and more of the money is online, and banks are embracing Web data analysis to secure their share of it.

1-800-Flowers.com Expands Loyalty Program

|  by Chief Marketer Staff

1-800-Flowers.com Inc. has expanded its customer retention and loyalty programs. It has launched "Fresh Rewards," a loyalty program operated by Loyalty Lab Inc., for managing shopper sign-ups, profile management and transaction records.

L.A. Cops Mistake M:I:III News Rack Promo for Bomb

A Paramount Pictures promotion for the upcoming release of Mission: Impossible: III involving newspaper racks got off to a bang over the weekend, as police mistook a device attached to a rack that played the film's theme song for a bomb.