Topic

Agencies

  • PerformanceData Appeals FTC Ruling

    PerformanceData, the credit information provider formerly known as Trans Union, has appealed the Federal Trade Commission’s August decision that the firm’s

  • TRADE & SALESFORCE

    Home Delivery/USA Of course it’s important to know your customer, but for Packard Bell, it became crucial to get to know its retail salespeople – and

  • Account-Specific Spotlight: Detroit

    Motor City markets are big on coupons, but short on some of the services that are standard in other cities. Detroit is the No. 1 market for stores offering

  • San Francisco Rumble

    Two apparent anti-“junk mail” activists were thwarted in their attempt to crash the Direct Marketing Association’s executive committee meeting at the

  • Convenience is Work

    Aside from obvious issues of size and selection, what distinguishes the convenience store channel from its supermarket, mass merchandise, and drug store

  • Gone to Hill and Back

    It’s a rare person who enjoys strapping a pair of waxed barrel staves to his feet and schussing down the side of a mountain; only 4% or 5% of the U.S.

  • DMA Enters the Merger Race

    The Direct Marketing Association has finally caught up with its members’ merger mania by making an acquisition itself.The trade group announced last month

  • We Knew Them When

    A new study by Opinion Research Corp. International, Princeton, NJ, on behalf of Priceline.com, finds that seven Internet “mega-brands” have reached household-name

  • Learn From the Past

    Order information-as well as promotion history and demographic data-can help marketers create segments and regulate customer contacts.When using a customer’s