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Agencies
HONOR ROLLS
All the Rage DIRECT’s own Curmudgeon-at-Large, Herschell Gordon Lewis, is on a roll. This year there’s been a book about him and one by him. Now he has
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Agencies
Growing Demand
DMers move closer to one-to-one marketing thanks to on-demand printing technology While media pundits have been focused on the Web, a quiet revolution
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Agencies
Campaign Spawns Call Center
Allconnect.com expands inbound staff to field lead generation contacts To support a nationwide lead generation program targeting 43 million U.S. households
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Agencies
REACHING OUT
Affiliates widen the DMA’s boundaries Faced with a changing membership and ever more complex issues, the Direct Marketing Association has acquired or
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Agencies
E-Friendly Skies
Online marketplace for corporate travelers promises a smooth takeoffFor corporate travelers sick of paying travel agents high commissions, Oracle Corp.
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Agencies
Chipmunk Marketing
A broker tells a cautionary tale about animal wear and the search for list results This is an article about list recommendations, in story form. The characters
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Agencies
DIRECT MAIL
Politically Incorrect New York’s Time Warner Cable stopped a direct mail campaign last month after New Jersey Gov. Christine Todd Whitman complained it
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Agencies
Service With a Smile
OK, you’ve got a Web site. It’s doing all right – you think. But how does it compare with what others are doing? Is there something simple you’ve missed
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Agencies
Getting Organized
Manufacturer’s salespeople plug into a unified data source In a bid to enhance customer service, Cutler-Hammer, a Pittsburgh-based manufacturer of electrical
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Agencies
P&G GOES ONE-TO-ONE
Reflect.com offers customized cosmetics It used to be if a woman didn’t like the shade of lipstick she’d bought, her only options were to buy a different