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  • CURMUDGEON-AT-LARGE: The Jamie Lee Curtis Syndrome

    IF YOU’VE SEEN those incomprehensible television commercials that display the actress Jamie Lee Curtis strutting around with that annoying swagger, I

  • Opportunity for Interest

    Study shows potential of CRM for retail financial services Forget the Euro. In finance, CRM is the real new currency to watch.A new study shows that in

  • Best of Breed

    CADM expands interactive component of its Tempo Awards This year marks the 30th anniversary of the Chicago Association of Direct Marketing’s award program

  • One-to-One in Action

    Capsule success stories show CRM works Portland Trailblazers obtain 16,000 new customers Situation: Needed to pre-sell 5,500 season tickets and increase

  • Lots of Deposits, But No CRM Returns

    For me personally, it’s been hard to master the one-to-one paradigm since nobody really seems to be practicing it as far as I’m concerned. Here are two

  • What’s the Buzz?

    Brand marketers eavesdrop on the Internet to track consumer trends. Cassandra goes online this month – and she’s not alone.Trend Central, a Web site launching

  • Flare-Up at Burger King

    Can a new marketing menu satiate consumers – and franchisees? The game of catch-up is growing old at Burger King. This quarter, the No. 2 burger chain

  • Flare-Up at Burger King

    Can a new marketing menu satiate consumers – and franchisees? The game of catch-up is growing old at Burger King. This quarter, the No. 2 burger chain

  • Flare Up at Burger King

    Can a new marketing menu satiate consumers – and franchisees?The game of catch-up is growing old at Burger King. This quarter, the No. 2 burger chain

  • P-O-P The Last Stand

    Despite the Internet’s best efforts, P-O-P is thriving as a marketing tactic.Five years ago, the future of point-of-purchase marketing was in doubt. After

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