Search Results for: research
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Agencies
A Web for All Seasons
Online, seasonality doesn’t change – much The Internet is changing the marketing world, but one aspect it doesn’t seem to affect much is seasonality.
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Agencies
DIRECTIONS: Darwinners and Losers
We’d like to propose a candidate for our Economic Darwinism Award: Wendy Northcutt, creator and Web master of the Darwin Awards (www.darwinawards.com).Northcutt’s
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Agencies
UPDATING THE NEW DM: Working With Tricky Segments
IN A RECENT COLUMN, I suggested that modelers could improve their results by splitting data sets according to some critically important variable such
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Agencies
LIST REPORT: Hot Streak
The dot-com boom created new business for list vendors in 2000 THE DOT-COM EXPLOSION helped create a banner year for the list industry – at least according
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Agencies
CUSTOMER RELATIONSHIP MANAGEMENT: Consumer Disconnect
Study reveals VoIP’s failings as a CRM tool Voice Over Internet Protocol (VoIP), widely touted a year ago as the next great leap forward in customer relationship
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Agencies
A Sound Investment
TD Waterhouse moves toward more customized customer service SINCE LAUNCHING its Web site in 1997, TD Waterhouse’s online community has grown to the point
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Agencies
MEDIA UPDATE: Split Tests
DMers find that both e-mail and paper mail play a role in the media mixSTILL WAITING for e-mail to replace paper mail? Don’t hold your breath.Some DMers
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Agencies
STARS OF & Page Screen
Print/Web integration gives custom publishers twice the chance to shineGOOD CUSTOM PUBLISHING – both online and off – can’t just be a sales tool for a
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Agencies
LETTERS TO THE EDITOR
Kind Words for Kris I thought Kris Oser’s article “Strong Medicine” (DIRECT, January) was outstanding. It was obvious she’d done a lot of research. Jay
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