Search Results for: correction

  • UPDATING THE NEW DM: Working With Tricky Segments

    IN A RECENT COLUMN, I suggested that modelers could improve their results by splitting data sets according to some critically important variable such

  • LETTERS TO THE EDITOR

    Kind Words for Kris I thought Kris Oser’s article “Strong Medicine” (DIRECT, January) was outstanding. It was obvious she’d done a lot of research. Jay

  • Welcome TO THE Evolution

    1to1 charts the growth of old school call centers into high-tech customer interaction centersWith the wide acceptance of Ask Jeeves and scores of other

  • How to Survive an Agency Review

    Done correctly, the process can benefit both sides. Choosing an agency is one of the most important decisions a brand marketer makes.The ever-changing

  • The Art of Business Writing

    BUSINESS WRITING, for the most part, involves putting together a report or presentation that explains why you’re doing what you’ve been doing.There are

  • ANSWERING THE CALL

    This year’s Dialog Award winners prove phonecard offers can get customers talking.With everybody and their grandmother e-mailing the bejeezus out of each

  • An Eye on E-mail

    Monitoring service lets marketers create e-mail addresses and track what’s sent to each oneTHE ABILITY to seed a file with decoy names has helped direct

  • Belief Relief

    CUSTOM HAS IT that a column appearing in the year-end issue will either look ahead to the wonderful times to come or glance back at the dreadful times

  • Boo! Tales From the Direct Side

    Just before Halloween, I noticed something very scary lurking in the corner of my living room: a pile of untouched catalogs.Late summer each year, I start

  • LOSER’S CIRCLE

    I wish DIRECT had called to suggest I write a report on the worst direct response campaigns of the year. Most of those that came to my door or online