Search Results for: correction
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Agencies
UPDATING THE NEW DM: Working With Tricky Segments
IN A RECENT COLUMN, I suggested that modelers could improve their results by splitting data sets according to some critically important variable such
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Agencies
LETTERS TO THE EDITOR
Kind Words for Kris I thought Kris Oser’s article “Strong Medicine” (DIRECT, January) was outstanding. It was obvious she’d done a lot of research. Jay
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Agencies
Welcome TO THE Evolution
1to1 charts the growth of old school call centers into high-tech customer interaction centersWith the wide acceptance of Ask Jeeves and scores of other
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How to Survive an Agency Review
Done correctly, the process can benefit both sides. Choosing an agency is one of the most important decisions a brand marketer makes.The ever-changing
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Agencies
The Art of Business Writing
BUSINESS WRITING, for the most part, involves putting together a report or presentation that explains why you’re doing what you’ve been doing.There are
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ANSWERING THE CALL
This year’s Dialog Award winners prove phonecard offers can get customers talking.With everybody and their grandmother e-mailing the bejeezus out of each
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Agencies
An Eye on E-mail
Monitoring service lets marketers create e-mail addresses and track what’s sent to each oneTHE ABILITY to seed a file with decoy names has helped direct
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Agencies
Belief Relief
CUSTOM HAS IT that a column appearing in the year-end issue will either look ahead to the wonderful times to come or glance back at the dreadful times
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Agencies
Boo! Tales From the Direct Side
Just before Halloween, I noticed something very scary lurking in the corner of my living room: a pile of untouched catalogs.Late summer each year, I start
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Agencies
LOSER’S CIRCLE
I wish DIRECT had called to suggest I write a report on the worst direct response campaigns of the year. Most of those that came to my door or online