Q&As
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Agencies
Triad Executive Settles FTC Charges
The final defendant in the multiple lawsuits against Triad Discount Buying Services Inc. has agreed to settle FTC charges.
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Agencies
Live from NCDM: Roche, Fulcrum Take Database Excellence Gold
Roche Diagnostics and Fulcrum Analytics have won a Gold NCDM Excellence Award for Roche
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Agencies
USPS Cuts Losses in Half, Volume Declines in 2002
The U.S. Postal Service has reported a net loss of $676 million for fiscal 2002, down from an initial estimate of $1.35 billion. The postal service lost
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Agencies
Live From NCDM: Lifetime Builds Loyalty With Newsletters
Lifetime Television, the network for women, has found a way to help both its viewers and itself. In 1999, the network started sending monthly newsletters
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Agencies
Live from NCDM: The Case for Consumer-Centricism
What looked on paper like an $18 million profit for Chase’s Group Sales program was actually an $18 million loss for the entire company. But the loss
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Agencies
Live from NCDM: Winners and Losers in the Loyalty Game
Burger King thought it was in CRM heaven when it started its BK Rewards program a short time ago. A press release stated that the initiative would “drive
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Agencies
Expiring FCRA Provisions Heat Up Privacy Debate
State preemption provisions for the Fair Credit Reporting Act are set to expire in January 2004. If allowed to lapse, state and local politicians could potentially set up tens of thousands of different regulations governing the collection and dissemination of consumer credit information.
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Agencies
Four More Years—The Story Behind the Postal Windfall
You may have heard that the U.S. Postal Service “found” $27 billion. Besides hoping a similar windfall comes your way, you might wonder: Where did they find it and how did this happen?
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Agencies
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NEW LISTS Oxmoor House This file names Oxmoor House Internet book buyers at their postal addresses. Those listed bought books online from the publishing