Topic

Email

  • S&S Worldwide Saves 25% of Abandoned Carts via E-mail

    By sending automated triggered messages to customers who left without completing their purchase, S&S Worldwide manages to turn one out of every four abandoned carts into a sale

  • How to Rectify a Mistake-Ridden E-mail

    Everybody makes mistakes—even experienced e-mail marketers. But if you’ve ever sent out an e-mail containing an error—large, small, or in between—you know the quandary of how to gracefully correct that dreaded slipup. Here are some guidelines on how to right wrongs and keep that ever-so-important customer trust.

  • Q&A: The Most-Essential E-mail Metrics

    We asked Greg Cangialosi, president/CEO of e-mail marketing services provider Blue Sky Factory, for his opinion regarding which metrics must be tracked.

  • Beyond Clicks to Behavioral Metrics for Newsletters

    In the world of e-newsletters, everyone is familiar with the basic metrics to gauge success. At the publishing company where I work, we

  • Broker Roundtable: What Are the Trends in E-Mail Lists?

    This week’s question for the broker roundtable: What are the trends in e-mail lists? Are you seeing more mailers considering e-mail for prospecting?
    Our current panel features Christopher Pickering of MeritDirect, Stephani Wright of Focus USA, Becky Hagadorn of the Catamount Group, John Ahern of MDx Medical, Lisa Horder of Institute Lists and Kathy Duggan-Josephs of RMI Direct Marketing Inc. (Would you like to be considered to be a member of our roundtable? Contact Larry Riggs at [email protected].)

  • The Evolution of the E-mail Service Provider

    Today consumers demand more of brands, and in turn, marketers expect more of their solutions providers. As a result, this multichannel evolution reflects the growing need for ESPs to mature into more-complex solutions providers.

  • Q&A: Laura Atkins on Monitoring E-mail Deliverability

    Monitoring e-mail deliverability is critical to ensuring that our messages are being delivered. But because there are so many types of deliverability tools and services available

  • Video in E-mail: It’s About the Results, Not the Technology

    The most important objective of any successful video e-mail campaign is simply getting people to watch the video. The best option for incorporating video into e-mail is to combine ease of execution with tactics that drive optimal response rate.

  • First-Quarter Open Rates Rise: Study

    Those who are writing off e-mail as a dying marketing channel, take heed: Open rates for the first quarter of 2010 were up 1.1% from the previous first quarter, according to a study by Epsilon and the Email Experience Council.