Topic

Agencies

  • A Web for All Seasons

    Online, seasonality doesn’t change – much The Internet is changing the marketing world, but one aspect it doesn’t seem to affect much is seasonality.

  • Candy Coating

    Customized packaging helps Dan’s click with chocoholics online Everyone’s dental records are different, so it only follows that everyone’s sweet tooth

  • LIST REPORT: Hot Streak

    The dot-com boom created new business for list vendors in 2000 THE DOT-COM EXPLOSION helped create a banner year for the list industry – at least according

  • Figuring on Speech

    Merrill Lynch system builds efficiency, employee morale One large financial services firm has decided it was worthwhile to add a human touch to the beeping

  • You Have to Be There

    If you’ve been to a seminar or cocktail party lately, you know the buzzword du jour is “experiential marketing.” In this issue, managing editor Dan Hanover

  • MEDIA UPDATE: Split Tests

    DMers find that both e-mail and paper mail play a role in the media mixSTILL WAITING for e-mail to replace paper mail? Don’t hold your breath.Some DMers

  • THE DEL POLITO LETTER: USPS: Reform or Die

    JUST WHEN the U.S. Postal Service has barely finished implementing its latest round of rate hikes, postal officials already are talking about additional

  • Can We Phone?

    Vital Home Services gets customer OKs before calling With consumer antipathy and state restrictions of telemarketing seemingly at an all-time high, one

  • Welcome TO THE Evolution

    1to1 charts the growth of old school call centers into high-tech customer interaction centersWith the wide acceptance of Ask Jeeves and scores of other

  • PUSHING THE ENVELOPE: Don’t Get Me Wrong – I Like Cookies

    IF YOU’RE ANYTHING LIKE the DIRECT staff, you finally feel like you’ve just gotten caught up after riding the fall conference merry-go-round. So, of course,