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  • Under-promise, over-deliver

    Managing client projects is one of the most important parts of your business. Your profitability will live and die based on your firm’s ability to deliver

  • George Clooney, Call Your Agent

    If you work anywhere in the direct marketing industry, chances are you’ve gotten an earful from friends and family about our fine business on many occasions.

  • Bonfire of the Vanity

    I’ve said it before in these pages and I’ll say it again: I enjoy reading Vanity Fair, with its lengthy profiles of shallow celebrities. What fabulous

  • Stress: An Opportunity in Disguise

    The deadlines are becoming more and more unrealistic. The pressure of quarterly numbers is relentless. I feel overworked and underpaid. They keep cutting

  • Bookspan Rolls Out Hispanic Book Club

    Hispanics, now the largest minority in the United States, are being targeted in a major push by Bookspan for its Spanish-language book club Mosaico. The

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  • Customer Segmentation: Problems, Solutions

    Direct marketers have to understand the issues and choices involved in customer segmentation to be able to manage such a project effectively from conception

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  • InfoUSA to Acquire Yesmail

    InfoUSA has signed a deal to acquire Yesmail, according to infoUSA CEO Vin Gupta. Gupta declined to reveal the value of the cash transaction. Yesmail’s

  • FairMarket Narrows Losses in Quarter

    FairMarket Inc., a provider of online auction and promotion technology, reported a net loss of $534,000 for the fourth quarter, an improvement over a

  • FairMarket Narrows Losses in Quarter

    FairMarket Inc., a provider of online auction and promotion technology, reported a net loss of $534,000 for the fourth quarter, an improvement over a

  • DRTV Viewership Down: Study

    Out of the total adult population of Americans, 63% watch some form of DRTV advertising, translating to a customer base of 136.2 million viewers, according