Search Results for: research

  • Grand Ole Conference

    Global teleservices is the focus of the American Teleservices Association 16th Annual Conference, Oct. 10-13 at the Opryland Hotel in Nashville.The U.S.

  • Travel Agents & Agencies

    Travel agents are more than recouping losses from dwindling airline commissions and new online competition by focusing more on vacation and cruise packages

  • Most European Mail Reaches Destination in Three Days

    Nearly 90% of mail posted within Europe reaches its destination within three days–which beats a target of 85% delivery set by the European Commission,

  • Web Brush

    B-to-B E-Mail Marketing may mean returns of gold, but marketers are still uncovering the tools to prospectBUSINESSES SELLING to business people now know

  • The Net? Not Yet

    About 71% of call centers are using technologies more advanced than basic telephone switches and automated call distributors to manage and track productivity,

  • THE SEEDY SIDE OF HIGH-TECH

    The Internet has gone to seed.And so have a whole host of farming suppliers, in what developers and marketers of the new DirectAg.com Web site claim to

  • Chicken or Egg?

    Telemarketers usually use databases to enhance the quality of their calls by projecting likelihood of response among a given file, or customizing offers.

  • CAREER CHANGES: A Strategic Move

    As the popularity and profile of direct marketing increases, so too does the scrutiny it comes under.That’s why Connie LaMotta has left her post as the

  • E-COMMERCE: Survey Projects Online Growth

    Direct marketers as a group foresee 150% growth in online revenue this year, compared with 100% for other online marketers, according to a research study

  • Council for the Defense

    The information industry, which has struggled against an increasing flow of negative publicity and restrictive legislation, may finally gain a unified