Search Results for: research

  • Delivering the Goods

    It’s nearly a decade since Alison Glander founded Global Sales Development, a consultancy to radio stations. Since 1994, the company has been acquired,

  • Unicco Mailing Gets 11% Response

    A Boston-area provider of outsourced maintenance netted an 11% response to a mailing earlier this year designed to get chain retailers to use its services.

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  • CRM: One Size Just Doesn’t Fit

    CRM software is expensive. CRM software demands a learning curve. CRM software requires a team of technicians, both for installation and for operation.

  • letters to the editor

    MORE SERVICE WOES Loved the Op-ed (Pushing the Envelope, May 1). I was amazed at how little service was available at some retailers, too. After one baby

  • Watch the SKIES

    This isn’t another Chicken Little story. I won’t tell you that the privacy sky is falling. That we will be regulated, consumers won’t trust us and our

  • Tools of the Trade

    A new study paints customer relationship management as sort of a corporate stepchild: It’s there, but it’s not necessarily loved, according to a study

  • List and Database News

    American Index-College Graduates Compiled Solutions has won the management of this file of nearly 17.4 million college graduates in the U.S. It is put

  • DTC Advertising Working For Drug Firms: Study

    Direct-to-Consumer prescription advertising is working as well for the prescription drug market as it has been for the consumer packaged goods industry,

  • SEMC Names Watlington, Lloyd-Martin Co-Chairs

    The Association for Interactive Marketing’s has named Amanda G. Watlington, director of research at iProspect and Heather Lloyd-Martin, president of SuccessWorks,

  • List and Database News

    Booklist This American Library Association publication now boasts 19,693 subscribers, most of whom are library personnel. They have decision making power