Topic

Email

  • Transforming Social Dispatches into Email Content

    When most organizations think about integrating social media and email, they focus primarily on including links to their social pages within the email and encouraging recipients to share the email with their friends and colleagues. A third, often overlooked way to leverage the social element within your email marketing is what Matt Caldwell, senior creative director of Yesmail, calls “dispatches”: incorporating content from social media into your email messages.

  • Abandoned Cart Emails: Best Practice vs. Common Practice

    That an abandoned-cart email can work wonders is a fact, as numerous studies and examples have shown. Yet of the 101 retailers analyzed by the Email Institute and Multichannel Merchant between November 2010 and January 2011, only 30.7% sent a follow-up email in response to an abandoned cart containing at least $100 worth of merchandise. If you’re among the more than two-thirds of retailers that have yet to implement an abandoned-cart email program, here are some tips to get you started

  • Verizon Wireless Cuts Support Costs with Welcome Email Program

    Many marketers forget that email can do much more than help you sell your products or services. It can also reduce your customer service and call center costs, as Verizon Wireless found out with its welcome campaign.

  • Five Signs It’s Time to Change Your Email Template

    Your template is the structure you hang your entire email marketing campaign upon. Therefore it is imperative that it be effective, powerful, flexible, and easily modifiable. Here are the top five signs that your current email template belongs on the cyber scrap heap and should be replaced

  • SnagAJob.com Snags Back Inactive Email Subscribers

    Knowing that you should establish an email win-back program is quite different from knowing how to establish said program. SnagAJob.com’s recent test, which generated a 10% response among inactive subscribers, shows one way of setting up a successful retention campaign.

  • Nine Ways to Get Customers to Fall in Love with Your Email Marketing

    When it comes to email marketing, the last thing you need is for your customers to take you for granted. Here are nine ways to connect with your subscribers through every stage of the relationship

  • Rise in Email Targeting Doesn’t Mean Decline in Volume

    The need to replace generic email “blasts” with targeted messaging was a key industry rallying cry during the past year. Sending fewer but more-relevant emails, the pundits declared, would lift open and clickthrough rates and reduce spam complaints, which in turn would improve senders’ reputations among the ISPs and therefore improve deliverability. Why, then, did the number of promotional emails sent by top online retailers increase 16% last year?

  • Healthcare Enewsletter Reform Perks Up Response

    Three steps–reducing frequency, creating better content, and redesigning the template–helped lift an enewsletter’s open rates by 30%

  • Small Nonprofit Uses Email to Rally Against Big Utility

    In this modern-day David-and-Goliath story, email rather than a slingshot helped a scrappy community group stand up to a major utility company. The group’s efforts raised awareness among legislators, the media, and the public about a proposed natural-gas pipeline that would cut across private farms and Mount Hood National Forest in Oregon.

  • Spam Traps and Spam Complaints: How to Steer Clear

    Spam traps and spam complaints are two common causes of email deliverability issues. Here’s how to avoid them