Agencies
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Agencies
SkyMall Lays Off 15%
On-flight cataloger SkyMall Inc., Phoenix, has trimmed its work force by 15%, or about 50 employees, with some of the cuts taken from its technology sectors.
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Agencies
ON TRACK: Amtrak to convert phone centers to interactive speech recognition
Hoping to catch up with airlines and with railroads overseas, Amtrak plans to switch to interactive speech recognition technology this fall.The move will
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Agencies
Photographic E-memories
Ememories.com, Santa Monica, CA, doesn’t just want to develop your pictures. It wants to be your family album and your photo archive as well.To build
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Agencies
California Split: Committee kills financial opt-in bills in favor of an opt out
Financial direct marketers have won two and lost one in the California legislature. But even the loss can be seen as a victory in that it will result
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Agencies
TALES FROM THE NET: Weaving Onto the Web
E-commerce has found its way into the backwaters of the world, and threatened to disrupt some traditional ways of life and lines of authority. At the
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Agencies
FCC Gets Tough: Enforcement Bureau cracks down on travel scams and slamming
The Federal Communications Commission, working through its Enforcement Bureau, has stepped up efforts to protect consumers.Travel Agency FinedThe bureau
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Agencies
dot-coms: TENDING the Garden
Although it has tried a broad range of media channels, horticultural marketer Garden.com finds that e-mail is its most effective prospecting tool.The
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Agencies
God Retain the Queen: New survey offers insight into U.K. CRM attitudes
When it comes to customer relationship management, marketers in the United Kingdom talk a good game, but putting their knowledge into play has proven
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Agencies
CUSTOMER SERVICE: Smoke Ring
Things are grim for the cigarette companies. The courts have snuffed out so many of their former advertising channels that they must resort to some pretty