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Dianne Harper had no doubt her grand-prize winner was going to the Olympics. As Chevrolet’s brand promotional manager, Harper had accompanied five first-place

Citibank has agreed to pay $1.6 million as part of a settlement with 27 states regarding the firm’s credit card telemarketing solicitation practices.

Federated Departments Stores Inc. reported a fourth-quarter net loss of $477 million, compared with net income of $332 million for the same period last year. The quarter ended Feb. 2.

The Federal Trade Commission has asked a federal court to order redress for consumers who it says were defrauded by a Canadian telemarketing operation.

The U.S. Postal Service said in a financial report released this morning that it was $2.5 million in the red as of Jan. 28, when the fifth of its 13 accounting periods ended. The report also said that mail volume between September and January dipped to 79.8 billion pieces, down 5% from last year’s volume of 83.9 billion pieces.

Consumer comfort with e-mail as a marketing channel is growing, but that doesn’t mean marketers should turn away completely from traditional media. Online

Nearly four out of five consumers believe they have lost control over how personal information is collected and used by companies, according to a new

Traffix, Inc., a permission-based e-mail service provider, projected that revenue for fiscal 2002 would be between $49 and $53 million, compared with

The Direct Marketing Association has voiced its opposition to a congressional proposal to create a commission to study the mission and operations of the

Geerlings & Wade customers, who cut back on their wine consumption after Sept. 11, apparently started imbibing again in December. But that was not enough