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Shared mail has remained stable despite economic worries, the events of Sept. 11 and the anthrax scare, said results of a survey done by ADVO. Overall

CITIBANK will pay $1.6 million as part of a settlement with 27 states regarding the firm’s credit card telemarketing solicitation practices. The agreement

MOST DIRECT MARKETERS have begun CRM campaigns, but almost half of them are still in their earliest stages. Another 18% said CRM is not a high strategic

The Columbia House Co. has agreed to pay roughly $5.2 million to settle two long-simmering lawsuits over how it presents shipping and handling charges.

Lands’ End Inc. reported net income of $45.9 million for its fourth quarter, a 44% increase over $31.8 million last year.

Baby Best Buy The online retailer BabyBestBuy.com launched its first print catalog recently. The 8.5″ x 5.5″ 20-page book presents a deep and varied selection

Postmaster General/CEO John E. Potter appeared before the House of Representatives Wednesday to request nearly $1 billion in appropriations for fiscal

Retailers are focusing on Web site elements that make their electronic channels more profitable, rather than features that do not provide a return on

Harte-Hanks Inc., is combining its direct and interactive agency offerings into one unit. Two executives have been promoted as a result of the change.

Federated Department Stores Inc. has given Peter Lytle and his Business Development Group additional time to pull together financing to purchase Fingerhut Cos. Inc.