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It’s partly sunny, 82 degrees, and the surf’s coming up on Paradise Island in the Bahamas. A quick scan of the surroundings finds sun worshipers near

Think that e-mail is the most effective way of maintaining customer relationships? Not so fast. A new survey conducted by Pitney Bowes shows that consumers

UK Companies from the Gale Group On this list there are 492,659 executives from more than 137,000 firms in the United Kingdom. The file is sourced from

Seventy-four percent of businesses will spend more money on customer relationship management (CRM) infrastructure in 2001 than they did last year, with a majority committing to increase their spending by as much as 50%, according to Jupiter Media Metrix.

Consumer advocates argued yesterday that the privacy notices being sent by financial institutions to comply with Gramm-Leach-Bliley are pure nonsense.

Field Force Automation Magazine This new file names more than 50,000 subscribers to the publication for CRM, management and systems management professionals.

Segmentation tools: Marketers can plan and execute multichannel marketing programs using Forrester Research’s ‘s technographics software combined with

Revenue from customer relationship management services will increase at a compound annual growth rate of 25%, from $61 billion in 2001 to $148 billion in 2005, according to market research firm IDC.

Sixty three percent of consumers say high shipping and handling charges are a deterrent to making purchases, while 45% of electronic channel merchants

Investment firm Lake Capital, Chicago, has begun making good on its promise to build a worldwide agency network around DVC Group, Morristown, NJ, which