Search Results for: research
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Agencies
Spending on the Rise for P&I: PROMO Survey
U.S. marketers are planning a significant increase in new premium and incentive programs between now and the third quarter of 2005. And while businesses are finding creative ways to recognize their sales reps and other employees, more than half of the …
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Former Marketing Execs Open Wireless Marketing Firm
Two marketing and advertising executives have launched HipCricket LLC, a wireless marketing and event company. Jim Hood Wes Bray Most recently, Jim Hood and Wes Bray had been with mobile marketing company Mobilopia, which they left in July, …
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New products
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Agencies
Attention Class: Time to Learn about Promotional Products
Hundreds of professors at schools across the country will be receiving kits this week in a pilot program designed to aid them in teaching students about the value of promotional products as a valid advertising medium. The kits, the brainchild of the …
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Harris Interactive Buys Wirthlin for $20 million and Stock
Harris Interactive the market research firm based in Rochester, NY has acquired Wirthlin Worldwide, an opinion research and consulting firm based in Reston, VA.
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Keynote Systems to Pay $20 Million to Acquire Vividence Corp.
Keynote Systems Inc. an Internet performance monitoring company, will acquire Vividence Corp., a consumer research firm for approximately $20 million. The acquisition is expected to close within 30 days. Both firms are located in San Mateo, CA.
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Dairy Association, WebMD Tout Weight Loss Program
The American Dairy Association/National Dairy Council this month kicks off a three-year marketing partnership between its 3-A-Day of Dairy program and WebMD Weight Loss Clinic. The 3-A-Day/WebMD Weight Loss Challenge offers a free three-week …
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Call Center Customers Cite Dissatisfaction, Security Concerns: Survey
New research on call centers indicates a split between customer and vendor attitudes, as well as wide-spread security concerns, according to a survey of corporate and business call and contact center users; contact center staff and managers; and outsourcers who run centers in the U.S. and overseas.
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Agencies
Poor Service at Call Centers Drives Away Customers
Financial services companies experience a 65% turnover in customers because of poor service provided by call centers.
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Agencies
Moving to the Head of the Class
The Incentive Marketing Association has set its sights on increasing corporate America’s use of incentives to drive sales and employee retention currently
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