Search Results for: loyalty

  • CUSTOMER RELATIONSHIP MANAGEMENT: High-Steaks Loyalty

    Palm serves up a well-done retention program A WELL-MANAGED restaurant might treat a good customer to a meal every now and then. But Palm Management Corp.,

  • A New Idea

    IdeaMall shifts to phones and Web to build for future To help stem a spate of recent losses, IdeaMall Inc. has cut catalog circulation and retailing and

  • STARS OF & Page Screen

    Print/Web integration gives custom publishers twice the chance to shineGOOD CUSTOM PUBLISHING – both online and off – can’t just be a sales tool for a

  • Interact

    Habla Personalization? Si’! Yupi.com uses customized Web pages to get users involved in its Spanish-language siteWHEN YOU GET RIGHT down to it, Yupi Internet

  • Candy Coating

    Customized packaging helps Dan’s click with chocoholics online Everyone’s dental records are different, so it only follows that everyone’s sweet tooth

  • Opportunity for Interest

    Study shows potential of CRM for retail financial services Forget the Euro. In finance, CRM is the real new currency to watch.A new study shows that in

  • One-to-One in Action

    Capsule success stories show CRM works Portland Trailblazers obtain 16,000 new customers Situation: Needed to pre-sell 5,500 season tickets and increase

  • Emotion Wins the Loyalty Race

    Connect with your customers by showing them you care Companies with strong customer relationship management initiatives realize that relationships aren’t

  • Driving Dependence

    Car rental companies see giving independence as a way to achieve loyaltyIT’S A BURDEN SHARED by rental car agencies and parents of teenagers alike: How

  • Supplies and Demand

    Staples stocks up on data to segment its customer base DIFFERENT CUSTOMER segments have different needs, so Staples.com is employing a tactic one could