Search Results for: loyalty

Baby boomers planning vacation travel rely heavily on word of mouth and show little brand loyalty, according to a new study from Focalyst, a joint venture of AARP Service and the Kantar Group research firm.

In nature, ecosystems are dynamic. The denizens of an ecosystem don’t simply live peaceably side by side; they exist in symbiotic harmony. They benefit, interact with and feed each other. And to survive, ecosystems adapt to change. Because of these characteristics, an ecosystem is the perfect metaphor for a customer loyalty strategy.

Customers who register for Best Western’s NASCAR-themed loyalty program will earn a chance to attend a NASCAR race—one entry for every night they spend in a Best Western lodging, through Oct. 6

Dairy Queen has a loyal customer base. But the company isn’t taking it for granted.

Loyalty Lab has named Michael Greenberg president, a new position.

Subscribers to Whole Foods e-newsletter are getting the chance to experience gastronomic delights down under.

Borders has rolled out a new option to reward its loyalty program members.

As small business owners and marketers, very few of us will have the same weekly, face-to-face opportunity as Marshall to make our customers feel valued and appreciated. And yet if we’re smart we’ll make sure we have our very own “Marshall” plan in effect.

Not able to ignite a fire under those customers who haven’t made a purchase lately? In this report, Promo offers five tips from experts on how best to dust off those inactive names in your database and turn them into profitable, loyal customers.

Are Web users faithful to the sites they use? This is the question that Nielsen//NetRatings offers an answer to in their most recent month-over-month data for search, career development, and travel Web sites. The leaders…