Topic

Agencies

  • Pro-Choice Mail

    Of the 2.3 million catalogs car stereo marketer Crutchfield sends out in each of its three annual mailings, only around 14% are sent to prospects. But

  • AG Tells Floridians: Opt Out of PCH Deal

    Florida Attorney General Bob Butterworth has urged Floridians to opt out of the proposed settlement of a class action lawsuit by consumers against Publishers

  • Travel Agents & Agencies

    Travel agents are more than recouping losses from dwindling airline commissions and new online competition by focusing more on vacation and cruise packages

  • THE SHARPER IMAGE: Razor Sharp – TRACY WAN, PRESIDENT/COO

    Richard Thalheimer, the ever-restless founder of The Sharper Image, decided a few years ago to expand the company’s universe and makegreater use of all

  • The Net? Not Yet

    About 71% of call centers are using technologies more advanced than basic telephone switches and automated call distributors to manage and track productivity,

  • E-LITERATURE: The Browser Did It

    It may not make the sensation “The Murder of Roger Ackroyd” did when it was first released in 1926, but MysteryNet president Steve Schaffer expects a

  • Clicks and mortar

    Call it a traffic-building U-turn. A brand runs its Web site on kiosks in store aisles to tap store traffic into its site. Get it? Retailers – including

  • TRIED AND TRUE

    This year’s Market Leaders roster has a slightly familiar ring to it – the list includes veteran DMers like Fingerhut and The Sharper Image. Why do they

  • DATA DOGFIGHT: U.K. processors warn DMers: You can’t ship names to the U.S.

    A potentially nasty dispute has broken out between the British and American DM industries over the exact terms of the European Union’s new data protection

  • Dash for Cash

    It is a marketer’s dream; it is a marketer’s nightmare. It’s a way to pitch a discount offer just as your customer is about to buy a product at your competitor’s