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  • TRIED AND TRUE

    This year’s Market Leaders roster has a slightly familiar ring to it – the list includes veteran DMers like Fingerhut and The Sharper Image. Why do they

  • Computer Industry Advertising: So Clever It’s Lame

    I’ve learned this on the tennis court, the golf course and from the analytical end of direct response results: No matter how lousy your game is, somebody

  • Screen Passes

    The big data swap is on as marketers sling bullet passes to their top targets – and people who act just like them.Welcome back, sports fans. Even non-football

  • The Zen of Ongoing Sales

    It could be posited as a Zen koan: When do existing customers tell you to take action? Answer: When they don’t tell you anything. For Geerlings & Wade,

  • First-Half Drop for DR Space

    There is some depressing new proof that direct response space advertising has lost ground.Direct response was the only category showing a year-to-year

  • Destination Anywhere

    Casino owners, by and large, are developers or operators, not direct marketers. Developers build mini-replicas of New York City and hope that patrons

  • We’re Not There Yet

    Savvy businesses, understanding that it costs six times more to generate a new customer than to retain an existing one, have invested heavily in systems

  • Another Envelope Pusher

    Just when you thought you’d seen the last Web site peddling office supplies to the home office market, along comes another.Computer Marketplace Inc.,

  • Council for the Defense

    The information industry, which has struggled against an increasing flow of negative publicity and restrictive legislation, may finally gain a unified

  • UPS Says Tax Hit Won’t Hurt Mailers

    Shortly after being slapped in August with a $246 million bill for back taxes, United Parcel Service said it was taking an additional charge against its