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Saks Inc., a New York-based luxury brands retailer, has selected Blue Martini Software reportedly to synchronize commerce, improve customer retention,

Rapp Collins Worldwide has named Brett Gow to the new position of senior vice president, customer management services, at Rapp Collins-Dallas. Gow will

Chris McCann has been appointed president of 1-800-Flowers.com, Westbury, NY. Also, Guy Minetti has been named vice chairman of the board, and Bill Shea

BrannWorldwide has promoted Laura Thornton to executive vice president, general manager of Richmond, VA-based BrannRMG, and Dave Braun to executive vice

J. C. Penney Co., Inc., the Plano. TX-based cataloger and retailer, has formally named Allen I. Questrom chairman/CEO.Loyalty and direct marketing service

Cataloger and retailer Eddie Bauer, based in Redmond, WA, plans to launch eddiebauerkids.com, which will offer children’s clothing, and outerwear, in

Ann Pichette has rejoined DraftWorldwide as executive vice president, managing director. She will work out of the Chicago headquarters. Pichette had most

Robert Fechtmann has joined Chicago-based DraftWorldwide as executive vice president and chief financial officer of DraftWordGroup. He is based in the

L90 Inc., an Internet advertising and direct marketing service for advertisers and Web publishers, has opened a southeast regional office in Miami to

Household Direct, which provides customer support and fulfillment operations for a variety of shopping outlets, has named William Thompson executive vice