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Firstline Security Inc., a nationwide provider of home security systems has selected the UCN’s inContact system to support its centralized customer care

Mary L. Good, dean of the College of Information Science and Systems Engineering at the University of Arkansas, has been nominated to serve on the board

HEP Development Services has joined Convio Inc.’s expanding Solutions Partner Program, which offers nonprofits online marketing solutions. Dictaphone

Teleweb has tapped eOn Communications Corp. to provide its eQueue telemarketing system at its call center in Beijing.

Tim Mellors has joined Grey Worldwide North America as president and chief creative officer. Mellor is the first to hold this title at the agency. He

Wolverine Data, a manufacturer of data storage, digital photography and accessories, has launched a new online store, located at www.wolverinedata.com,

Marketing consultant Bill Glazer of BGS Marketing has acquired the direct marketing business of Dan Kennedy. The new company, Glazer-Kennedy Inner Circle,

AMP Agency of Boston has won Agency of the Year honors from Promo Magazine. It was ranked No. 1 in a field of 100 of the best promotions agencies. Promo

Steffan Postaer has been named regional director of North America and CEO of Euro RSCG Worldwide, based in Chicago. Postaer will be responsible for creative

Larry Kaplan, CEO of TeleBusinessUSA, Northbrook, IL received the Direct Marketing Association’s 2004 Teleservices Excellence award Thursday during a