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  • YOU’VE GOT SALES!

    There are no big surprises in DIRECT’s annual Web use survey. Across the board, direct marketers are creating Web sites. Across the board, DMers see these

  • Directnewsline

    McCann-Erickson: Direct Mail Keeps Pace Direct mail expenditures were expected to increase by 7.5% during 1998, keeping pace with national advertising

  • Gender Vendors

    The French say “vive la difference” when it comes to the sexes. Direct marketers, however, are more divided on the topic of gender.Men’s Health, for example,

  • Has Compaq Given Birth to a Stepchild?

    We’re no longer surprised when a direct marketer opens retail stores. In many cases, serendipity springs into action: The stores add cachet, plus the

  • Survey Shows Wasted Telecom Opportunities

    In the wake of deregulation in Europe, the huge opportunities for telecommunications suppliers are being underexploited as a result of poor direct marketing

  • UMB’s ATM DBM

    Here’s the fantasy: The security camera stationed at the automated teller machine you’re using notes that you have a large ketchup stain on your jacket.

  • Building Profits With Relationship Marketing

    We all believe that building a relationship with customers should result in increased retention, repurchases, average order size, sales and profits. But

  • It Could’ve Gotten Ugly

    British Airways, “The World’s Favourite Airline,” was about to offer a new service: the only daily nonstop flights between Denver and London. The client

  • FINANCIAL SERVICES

    Caja de Burgos Pension Plan/Spain Spain took the lion’s share of awards in the European competition this year, winning five gold PRO Awards. What has

  • A Memo on Passion and The Pursuit of Excellence

    To agencies everywhere: Best Promotion in the World. A prestigious entry on any company’s resume. Worth a few million $$ in new business, to be sure.