Using Data to Infer Your Customers’ Needs

|  by Chief Marketer Staff

All of us can cite experiences where companies have done a poor job leveraging information for marketing or customer service. But on the whole, the sophistication of the tools marketers use, and the overall effectiveness of those tools, continues to improve.

KBM Group Acquires I-Behavior

|  by Chief Marketer Staff

KBM Group has acquired I-Behavior from its former owners, a group that includes institutional investors, private investors, private equity firms and management and employees